Privacy Policy

This Privacy Policy describes how Point Comfort IT Solutions LLC (“we,” “our,” or “us”) collects, uses, and shares information when you visit or make a purchase from our website or interact with our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you make a purchase or contact us.
• Technical Data: IP address, browser type, device information, referral URLs, and usage data collected through cookies or analytics tools.
• Communication Information: Any messages or inquiries you send us via contact forms, email, or other platforms.

2. How We Use Your Information

We use your information to:

• Fulfill orders and provide customer support
• Respond to your inquiries and requests
• Improve our website and services
• Send important updates (e.g., order confirmations, policy changes)
• Comply with legal obligations

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your information with:

• Service Providers (e.g., payment processors, shipping partners, IT support)
• Regulatory or legal authorities if required by law
• Amazon or other platforms when necessary to fulfill merchant obligations

All third-party partners are required to protect your data and use it only for agreed-upon purposes.

4. Data Security

We use industry-standard security measures to protect your data, including HTTPS encryption, secure data storage, and access controls.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent or object to processing
• Lodge a complaint with a data protection authority

To make a request, please contact us using the information below.

6. Cookies

We use cookies and similar technologies to improve user experience, analyze traffic, and support site functionality. You may disable cookies in your browser settings, though some features may not work properly.

7. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions), and we do not knowingly collect personal data from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us.